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General Global Gathering Information & FAQ's


Click here for Accommodation FAQ's

Travel Insurance

Where applicable, FCTG attendees will be covered for Travel Insurance for the period of the GG Event.   

This will be either via a Company policy or via individual travel policies and will vary from country to country.  Details on your Travel Insurance will be provided prior to departure but if you have any questions in the meantime, please contact your local Flight Manager above.   

Helpful Links to Australia / New Zealand Travel Insurance Information:

The Covermore FCTG (AU/NZ) policy covers some pre-existing medical conditions, it is your responsibility to check if a medical condition is covered under the FCTG policy.  Any questions relating to medical conditions or if you require additional cover please follow the process outlined in the FCTG Staff Business Travel document or contact the following:


Local Laws

When you are in Bali, be aware that local laws and penalties, including ones that appear harsh by your own countries standards, apply to you.  

If you are arrested or jailed, your Government is likely to do what it can to help you but cannot get you out of trouble or out of jail. Information on what your consular officers can and cannot do to help when in trouble overseas is available from your Government's Consular Services Office. See some sample links below for reference:
 - Australia: see the Consular Services Charter at Smart Traveller
 - US: see Emergency Information & Resources on the U.S. Department of State site
 - UK: see Consular Assistance at Gov.uk

Penalties for possession, use or trafficking of illegal drugs, including ‘soft‘ drugs, will include imprisonment or the death penalty. Strict laws also control alcohol and e-cigarettes or vaporisers. Importing vaporisers, including for your own use, is illegal.

If you run in to any problems with law enforcement, you must contact the FCTG event organisers immediately to ensure you get timely legal support. 

It is your responsibility to ensure you understand and respect the local laws when travelling abroad. Please refer to the below government websites for local laws and penalties in Indonesia, for other nation's please seek out your government's advice.
 - Australia: Smart Traveller
 - US: U.S. Department of State
 - UK: Gov.uk

Visa Information

It is your responsibility to obtain the relevant Visa required from your country of origin for entry into Bali, Indonesia (and any other countries you are transiting, if applicable). FCTG will NOT be responsible if you do not apply for a Visa and are denied entry. If your passport nationality qualifies, we recommend obtaining the eVOA prior to travel so you can by-pass the visa queue at Denpasar Airport.

For other passport Visa requirements, click here.

To apply for the eVOA visa, you will need to have your passport and flight arrival details, a clear portrait photo and a passport information page to upload. Your passport must have 6 months validity from the date of arrival and at least one blank page.

  • To apply for an e-VOA: click here
    THIS IS THE OFFICIAL eVISA WEBSITE FOR INDONESIA. Please ensure you only use this link to purchase your visa as there are a number of scam websites operating. They will charge you more and may not even issue a valid visa.
  • Select "Tourism" as the purpose of your visit
  • Select visa type "Visa on Arrival 30 days"
  • Enter your hotel name under the "Address" field
  • Enter the post code "80363" and the remaining fields should auto-populate
  • Pay IDR519,500.00 (approx. USD35.00) by credit card
  • Ensure your visa has been approved and print a copy of the visa to take with you or have it available on your phone (you can download or email from the approval page).

COVID-19 Travel Restrictions

All delegates attending Global Gathering will need to be fully vaccinated at the time of travel.  Being fully vaccinated means that you have finished your vaccine, whether that's two or three doses, and two weeks have passed prior to departure.
Please refer to your countries duty travel policy and arrival requirements into Indonesia. Also check the requirements of the country you're transiting through as well as you'll need to comply with the most stringent requirements that may apply to your entire trip.

Click here to use the Sherpa platform to check your entry and transit COVID-19 requirements.

COVID-19 and Public Safety

FCTG will ensure to the best of its abilities and in accordance with Bali laws that it meets all reasonable health and safety requirements as it relates to COVID-19 and public safety. However, all attendees understand that attending the FCTG Global Gathering is at their risk including without limitation contracting COVID-19 and/or being subject to government restrictions or quarantine. 

Contracting COVID-19 Onsite

If you experience any COVID-19 symptoms once you have arrived into Bali, it is your responsibility to isolate and contact the Global Gathering events team or a Global Guardian who will organise for you to take a rapid antigen test. If you receive a positive result, you will be transferred to a quarantine hotel for a minimum of 5 days as per the local guidelines (subject to Government guideline amendments). Different countries have varying requirements for re-entry regarding COVID-19 and the appropriate arrangements will be made depending on your nation. The Global Gathering Team will make all the necessary arrangements to extend your stay in Bali and will cover all the costs for accommodation, flights and F&B during this period.

Please note: Local COVID-19 guidelines can change at any time and FCTG will provide arrangements in line with Government requirements at the time.

Other Frequently Asked Questions 

Can my family, partner, friend or non-qualifying work colleague attend the Global Awards Functions?
No, partners are not permitted at any official Global Gathering & Awards functions.

I will be under 21 at the time of the event, can I consume alcohol?
The legal age for drinking alcohol in Indonesia is 21 years old. There is a possibility that there will be spot checks for ID (for anyone that looks under 30). Current photo ID is required. If you are unable to show that you are over 21 unfortunately you will not be able to consume alcohol.

Do I need to carry photo ID whilst at Global Gathering?
ID is not required to access any of the evening events during Global Gathering. It is not required for other main event functions unless you look under 30 (spot checks of ID could occur). The legal age for drinking alcohol in Indonesia is 21 years old. Access to any bar/nightclub/casino may require photo ID regardless of how old you look. You will require current photo ID (drivers licence OK. We prefer you don't take your passport out in case it is misplaced).

Can I treat the additional time in Bali as an educational and use educational leave?
Educational leave may only be used for pre-organised hosted company famils. All staff are required to abide by the Educational policy and need to be on Annual Leave not Educational Leave in order to participate.

Can I claim expenses as a tax deduction for costs (e.g. meals, taxi fares etc.) while travelling to/from or at Global Gathering where I'm not reimbursed by Flight Centre?
You may be eligible to claim these expenses as a tax deduction on your personal income tax return – please ask your tax agent/accountant for further details.

Why have I not received my Registration Summary or Final Itinerary emails?
Ensure to check your junk or SPAM folders and quarantine emails. You will need to open the quarantine email, locate the email from gg@fcmtravel.com.au and click 'deliver' for the email to go to your Inbox.

Please add gg@fcmtravel.com.au to your contacts list so email correspondence (registration summary and final itinerary) will arrive in your Inbox.