No, FLICHELLA is not a compulsory event, attendance is optional, but we must hear from you either way.
Please ensure that you register whether you are attending or not by May 31st.

Whilst it is voluntary to attend FLICHELLA, once registered attendance to the FLICHELLA event is compulsory*. There is a significant cost involved in making sure you get to enjoy the FLICHELLA experience, unfortunately we cannot accept no-shows if you have committed to coming.

*in severe medical situations, please advise your Leader and the FLICHELLA Team immediately.

No, partners are not permitted to attend unless they also work for FCTG.

Yes, please bring your photo ID. Please note in Queensland for entry into bars and nightclubs, your physical ID is required.

Per Australian law you must be at least 18 years of age to drink alcohol. Current photo ID is required. If you are unable to show that you are over 18, you will not be able to consume alcohol.

It is your responsibility to determine if you will be rostered on the Saturday 6th July and/or Sunday 7th July so you can select the appropriate flights during registration.

Please add eofyeventau@flightcentre.com.au to your contacts list so email correspondence (Registration Summary and Final Confirmation) will arrive in your inbox.

If your departure port is not listed, please select 'Other' and name your closest departure airport in the text box provided. A member of the registration team will contact you with flight details, please DO NOT also email the team your departure port.

You may be eligible to claim these expenses as a tax deduction on your personal income tax return – please ask your tax agent/accountant for further details.

Group flights have been confirmed based around when FLICHELLA attendees are required to be in Brisbane. If you have personal arrangements prior to/after FLICHELLA, you can travel on a group flight one way, but you will need to make your own arrangements for the dates groups flights are not offered. These personal arrangements will be at your own cost and cannot be charged to your store or business or claimed via expenses.

FCTG (Flight Centre Travel Group) will pay for your flights and book airport accommodation if required. You will need to select OTHER AIRPORT when registering and provide additional information so that the FLICHELLA Air Team can manage your requirements.  Please refer to proposed regional flights listed below as where appropriate we will be connecting you to our group allocations.

Bags will not be through checked from a regional connecting flight to a group flight.  All attendees will need to collect their bags and recheck in for their onward flight at transfer points.  

Accommodation will only be provided for the evening of FLICHELLA on Saturday 6 July. If you are travelling to Brisbane prior to / staying after FLICHELLA, you will be responsible for the cost of any additional accommodation. Any cost related to extra accommodation will be at your own expense and cannot be charged to your store or business or claimed via expenses, nor should it be sponsored by suppliers.  

This may be possible with approval from the FLICHELLA Team and your Nation Leader. Should you want to return to another city that is more expensive than your regular port of travel, any additional cost will be charged to the individual. Please choose your flight to FLICHELLA and select return flight not required. Individuals will then need to email eofyeventau@flightcentre.com.au here with the appropriate approval from your Nation Leader.   

Flights to FLICHELLA are different to single purchase flights and you may be travelling on a group flight booking. Frequent flyer points / status credits cannot be guaranteed on any travel to FLICHELLA.  

Frequent flyer numbers had to be collected as part of the registration process. If this was not possible, it will be your responsibility to either add this on check-in or lodge a post travel point claim. Please note that frequent flyer points / status credits cannot be guaranteed here on any travel to FLICHELLA.  

We understand you would like to travel together, however there are limited allocations on flights. If the group flight preference is full, please select your second preference. The FLICHELLA Air Team cannot guarantee team members / friends will be on the same flights.

If the incorrect name has been advised on your registration under personal details, any amendment fees and additional costs will be charged to the traveller. Please advise the FLICHELLA Team ASAP.

The flights selected in the registration process are requests only. The FLICHELLA Air Team allocates seats according to FCTG business needs and availability. If necessary, the Air Team reserve the right to re-accommodate travellers should the need arise. This was advised on the website during registration.

We understand you would like to travel as part of your team/with friends; however, we have limited allocations on flights. If the group flight preference is full, please select your second preference. The FLICHELLA Air Team cannot guarantee team members / friends will be on the same flights.

The final event itinerary including flight details and airline references will be sent to travellers by 30 June 2024. If you are a new starter and have only registered in June after you have signed your contract, we will get this to you ASAP but before 4 July 2024. The FLICHELLA team appreciate your patience and understanding here.

Flights to FLICHELLA are group flight bookings / sole use services. Seating requests and upgrades are not available on these flights. We recommend that you check-in as early as possible at the airport to increase your chance of seating preferences.

Flights to FLICHELLA are group flight bookings / sole use services. Seating requests and upgrades are not available on these flights. We recommend that you check-in as early as possible at the airport to increase your chance of seating preferences.

• These flights will not appear in the standard Sabre schedules. 
• Flights operate as sole use for FCTG employees for FLICHELLA.
 • Check-In baggage allowance of 1 piece up to 23kgs per person is permitted. Carry-on bags are limited to 7kgs per person.
 • Virgin Velocity points and status credits are not accrued for these flights.
 • Seat requests are not guaranteed.
 • Included onboard service for sole use flights is limited to a small snack and tea/coffee or still water. There will be a retail cart available if individuals would like to purchase any extra food and drinks.
 • Online check-in will be open 48 hours prior to departure using your booking reference/surname and departing airport.
https://check-in.virginaustralia.com/checkin/#/login

• These flights will not appear in the standard Sabre schedules. 
• Flights operate as sole use for FCTG employees for FLICHELLA.
 • Check-In baggage allowance of 1 piece up to 23kgs per person is permitted. Carry-on bags are limited to 7kgs per person.
 • Regional Express frequent flyer points are not accrued for these flights.
 • Seat requests are not guaranteed.
• Included onboard service for sole use flights is limited to a small snack and tea/coffee or still water.
 • Online check-in will be open 48 hours prior to departure using your booking reference/surname and departing airport. https://webcheck.rex.com.au/Retrieve

Accommodation will be provided if you live outside the 70km radius from Flight Centre Head Office (275 Grey Street, South Brisbane, QLD 4101). 

Hotels will be allocated at random after registration has closed. Hotels will be advised approximately two weeks before the event.

Brands/teams may not be allocated to the same hotel. Hotels will be allocated at random, so you may not be staying in the same hotel as your team.

Yes, you will need to register for a single room and pay the single supplement fee ($150 per night). You can request twin bedding under Special Requests on the registration website (subject to availability and cannot be guaranteed). If you would like to guarantee a single room with two beds, we recommend booking your own accommodation. If you choose to do this, it will be at your own expense and you will not be reimbursed. 
Please note: Partners are NOT eligible to attend FLICHELLA unless they work for FCTG.

Yes, please follow these steps: 

• Select a share room in your registration 
• Advise your friend or partners name in the 'Share Partner' field with a description in brackets, e.g. James Smith (Husband, FCTG) 
• Indicate any bedding configuration request in the 'Special Requests' field (please note this is a request only and cannot be guaranteed) 
• Please ensure your partner enters you as their 'Share Partner'

Share partner change requests after your registration is complete cannot be accepted. Please confirm your share partner prior to registering.

A new share partner will be allocated at random.

Yes, if you live interstate or are arriving to Brisbane by air, you are eligible for accommodation on Saturday, 6th July.

Early check-in and late check-out is based on availability at the hotel and you will need to request this directly with the hotel. Keep in mind, there are group bookings across all hotels so an early check-in or late check-out may not be possible. If you would like to guarantee an early check-in or late check-out, you will need to book an extra night at your allocated hotel. If you choose to do this, it will be at your own expense and you will not be reimbursed.

A limited number of Triple share and quadruple share rooms will be available. If you would like to share with more than one other person, please select either Triple or Quadruple share on registration.

If you and your share partner have not requested each other, you will be allocated another share partner at random.