China Flights
The below is the flight process for your travel to Australia.
Flight Details
| CZ325, China Southern Airlines | DEPART Jan 15, 2022 08:00PM GUANGZHOU BAIYUN AIRPORT | ARRIVE Jan 16, 2022 08:45AM SYDNEY INTERNATIONAL AIRPORT | COST $1,391.00 AUD |
Prior to Travel
E-TICKET
Once you have submitted your travel details you will receive an email which will contain a summary of your registration. Your e-ticket will be sent on 13th December. Your e-ticket will be used to check in for your flight and will provide information on your flight schedule, check-in time, baggage allowances, and restrictions on liquids (this ticket is not a boarding pass).
AUSTRALIAN TRAVEL DECLARATION
You will need to complete an online Australia Travel Declaration at least 72 hours before your departure to Australia.
The Australia Travel Declaration collects your contact details in Australia, flight details, quarantine requirements and health status.
Once the declaration has been completed, you will receive an email with details you can show (either electronically or printed) before you board your flight and again on arrival in Australia.
Failure to complete a declaration may result in you being denied boarding or delays upon arrival in Australia.
Test negative to COVID-19
All students must take a COVID-19 96 hours and 72 hours before their scheduled departure.
96 Hours - Students are requested to take a COVID-19 test approximately 96 hours before their scheduled flight departure. Please note that this test does not need to be a PCR test and can be a self-administered test, or a test taken at your local testing facility.
If you receive a positive COVID result you will be unable to travel and will need to contact the FCM Travel Team immediately, this will allow your seat to be resold to another student. Please refer to the FAQs page of the cancellation policy.
72 Hours - A negative COVID-19 Polymerase Chain Reaction (PCR) test result is required for travel to Australia. Evidence of a negative COVID-19 PCR test taken 72 hours before your flight’s scheduled departure must be provided to your airline when you check in.
If your flight is delayed, you will still be considered to have met the pre-departure testing requirements. You will not need a new test.
Please refer to the Australian Department of Health website for information on what must be shown in your COVID-19 PCR laboratory test result record, the preferred format for your test result record, what to do in the event of a positive or inconclusive test and what to do if you are a primary close contact of someone who has tested positive to COVID-19.
Your airline or local health authority can provide you with a list of recognised clinics, hospitals, or testing centres where you can get tested.
Test negative to COVID-19
All students must take a COVID-19 96 hours and 72 hours before their scheduled departure.
96 Hours - Students are requested to take a COVID-19 test approximately 96 hours before their scheduled flight departure. Please note that this test does not need to be a PCR test and can be a self-administered test, or a test taken at your local testing facility.
If you receive a positive COVID result you will be unable to travel and will need to contact the FCM Travel Team immediately, this will allow your seat to be resold to another student. Please refer to the FAQs page of the cancellation policy.
72 Hours - A negative COVID-19 Polymerase Chain Reaction (PCR) test result is required for travel to Australia. Evidence of a negative COVID-19 PCR test taken 72 hours before your flight’s scheduled departure must be provided to your airline when you check in.
If your flight is delayed, you will still be considered to have met the pre-departure testing requirements. You will not need a new test.
Please refer to the Australian Department of Health website for information on what must be shown in your COVID-19 PCR laboratory test result record, the preferred format for your test result record, what to do in the event of a positive or inconclusive test and what to do if you are a primary close contact of someone who has tested positive to COVID-19.
Your airline or local health authority can provide you with a list of recognised clinics, hospitals, or testing centres where you can get tested.
Departure Process
CONNECTING FLIGHT
If you are booking a connecting flight to meet the departure in Guangzhou, please ensure you arrive a minimum of 6 hours prior to your international flight. Please book your connecting flight through China Southern. You must contact the airlines prior to departure to notify them of your onward international flight, to ensure they honour the baggage allowance.
COVID-19 PROCEDURES
Face masks are required to be worn through all areas of International Airports. Passengers travelling on Singapore airlines are also required to wear medical surgical or advanced masks during check-in, during boarding, in the aircraft cabin, during disembarkation and when directed by the airport team or cabin crew. If wearing N95 masks, please use the model without a breathing valve.
Remember to bring along extra masks to ensure that you have sufficient supply throughout your journey, and to replace your face mask once it is damp. Before you dispose of your face mask, wrap it in tissue paper or put it in a plastic bag and seal tightly before disposing of it in a closed bin. Remember to wash your hands afterwards.
Before boarding, the temperature of all passengers will be checked by using contactless temperature detection equipment. Passengers with a fever will not be allowed to board their flight, and ground personnel will assist the local health department with the any follow-up procedures.
CHECK-IN AND BAGGAGE
Check-in counters opens 3 hours prior to departure.
Please present your passport and ticket at the check-in counter to receive your boarding pass. The latest time for check-in is 60 minutes prior to departure for all passengers. Please note that if you attempt check-in any later than this, you may not be able to board the aircraft.
| Luggage Type | Maximum Number of Pieces | Maximum Weight | Maximum Dimensions per Piece |
| Carry-on Baggage | 1 | 5kg | Sum of length, width and height of each piece should not exceed 115cm. |
| Checked Baggage | Based on weight total | 3 bags x 23kg | The sum of length, width and height of each checked baggage must not exceed 158cm (62 inches). |
CHECK IN
Due to Covid-19 there are a lot of documents needed to be checked at the counter, the Online check-in is not available currently. But students can still go online to choose the seat preference at least 48hours prior to departure.
CANCELLATION AND REFUNDS
Group Bookings on Commercial Flights
- Refunds due to failure of COVID test or due to Commonwealth, State or Territory or overseas government action resulting in the cancellation of flights and/or your eligibility to travel. Total FCM/airline cancellation fees of $625 will be deducted from the refund amount due to the cancelling student.
- Refunds permitted due to failure of COVID-19 test. Total cancellation fees, as below, will be deducted from the refund amount due to the cancelling student.
- FCM: $25
- China Southern fee: AU$50
- Cathay Pacific fee: US$70
- Refund requests must be made to FCM & your university as soon as a positive COVID test result is received, ideally no later than 48 hours prior to departure.
- Refunds for other causes permitted up to 14 days before departure. Total cancellation fees, as below, will be deducted from the refund amount due to the cancelling student.
- FCM: $25
- China Southern fee: AU$600
- FCM Booking Fee is non-refundable
Contact Us
EMAIL US
Email: international.students@fcmtravel.com.au
CALL US
Phone:
(+61) 2 7922 2159